Warranty Policy

Effective Date: April 1, 2026

At Luca Italian Leather, we are committed to providing premium leather products crafted with quality materials and exceptional workmanship. Every eligible product purchased directly from our website is backed by our 12-Month Limited Warranty against manufacturing defects.

This Warranty Policy should be read together with our Refund & Return Policy, Shipping Policy, and Terms of Service.

1. Warranty Coverage

Luca Italian Leather warrants that eligible products purchased directly from our website will be free from defects in materials and workmanship for one (1) year from the date of delivery under normal personal use.

This warranty applies only to manufacturing defects and is honored directly by Luca Italian Leather. You do not need to contact a third-party manufacturer or service provider—our customer support team will assist you throughout the warranty process.

2. Warranty Resolution

If your warranty claim is approved, we will, at our discretion:

  • Repair the defective product;

  • Replace the product with the same item;

  • Replace it with a comparable product of equal or greater value if the original is unavailable.

Repair or replacement under this warranty does not extend or restart the original warranty period.

This warranty provides repair or replacement only and should not be considered a substitute for our Return & Refund Policy.

3. What Is Not Covered

This warranty does not cover:

  • Normal wear and tear resulting from everyday use.

  • Scratches, scuffs, fading, or natural aging of leather.

  • Damage caused by misuse, accidents, neglect, or improper storage.

  • Exposure to excessive moisture, chemicals, solvents, perfumes, oils, or cleaning agents.

  • Damage resulting from unauthorized repairs, alterations, or modifications.

  • Cosmetic damage that does not affect the functionality of the product.

  • Products purchased from unauthorized sellers or third-party marketplaces.

  • Loss, theft, or accidental damage after delivery.

4. How to Submit a Warranty Claim

To request warranty service, please contact our customer support team and provide:

  • Your order number.

  • Proof of purchase.

  • A detailed description of the issue.

  • Clear photographs showing the defect.

Additional information may be requested if necessary to evaluate your claim.

Please do not return any item until you have received return authorization and instructions from our support team.

5. Shipping for Warranty Claims

If your warranty claim is approved and the item needs to be returned for inspection or repair, we will provide instructions regarding the shipping process.

When the defect is confirmed to be covered under this warranty, return shipping assistance may be provided where applicable.

If inspection determines that the issue is not covered under this Warranty Policy, return shipping costs may become the responsibility of the customer.

6. Warranty vs. Returns

Our Warranty Policy and Return & Refund Policy serve different purposes.

  • Within 30 days of delivery: If you wish to return an unused item because you've changed your mind, please follow our Return & Refund Policy.

  • Within 12 hours of placing your order: You may request an order cancellation before processing begins, subject to our Order Cancellation Policy.

  • Within 12 months of delivery: If your product develops a manufacturing defect during normal use, this Warranty Policy applies.

7. Warranty Eligibility

This warranty applies only to the original purchaser and is non-transferable.

Proof of purchase is required for all warranty claims.

8. Limitation of Liability

To the fullest extent permitted by applicable law, the liability of Luca Italian Leather under this Warranty Policy is limited to the repair or replacement of the affected product.

We are not responsible for indirect, incidental, special, or consequential damages arising from the use or inability to use our products, except where prohibited by law.

Nothing in this policy limits any consumer rights that cannot legally be excluded.

9. Governing Law & Policy Updates

This Warranty Policy forms part of our Terms of Service and shall be governed by the laws of the State of Florida and the applicable laws of the United States.

We reserve the right to update this Warranty Policy at any time. Any changes will become effective upon publication on this page. The version in effect on the date of your purchase will govern your warranty coverage.

Contact Us

If you have any questions regarding this Warranty Policy or wish to submit a warranty claim, please contact us.

Luca Italian Leather

Company Number: P16000003377

EIN: 81-1105246

Email: cs@lucaitalian.shop

Phone: +1 (727) 201-4054

Address: 100 2nd Ave NE, St. Petersburg, FL 33701, United States