Privacy Policy

Effective Date: April 1, 2026

At Luca Italian Leather ("Luca Italian Leather," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or otherwise interact with our online store and services.

Our website is powered by Shopify, which enables us to securely provide our products and services. By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

Contact Information

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Payment Information

When you make a purchase, we collect payment-related information necessary to complete your transaction, including:

  • Payment method

  • Transaction details

  • Billing information

  • Payment confirmation

For your security, complete credit or debit card information is processed securely by our payment providers and is never stored on our servers.

Account Information

If you create an account with us, we may collect:

  • Username

  • Password

  • Saved preferences

  • Wishlist information

  • Purchase history

Order Information

We may collect information relating to:

  • Products viewed

  • Shopping cart contents

  • Orders placed

  • Returns

  • Exchanges

  • Order history

Device & Website Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referral URLs

  • Cookies and similar technologies

Customer Communications

If you contact us by email, telephone, or contact form, we may retain copies of those communications to assist with customer support and improve our services.

2. How We Collect Your Information

We collect information:

  • Directly from you when you place an order, create an account, subscribe to emails, or contact us.

  • Automatically through cookies and similar technologies while you browse our website.

  • From trusted service providers who help us process payments, fulfill orders, analyze website performance, and provide customer support.

  • From marketing or business partners where permitted by applicable law.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Verify payments.

  • Ship purchases and provide tracking updates.

  • Manage customer accounts.

  • Process returns, exchanges, and warranty requests.

  • Respond to customer inquiries.

  • Improve our website, products, and services.

  • Personalize your shopping experience.

  • Send promotional emails if you have chosen to receive them.

  • Detect and prevent fraud or unauthorized activity.

  • Comply with legal obligations.

  • Enforce our Terms of Service and other policies.

4. Cookies & Similar Technologies

Our website uses cookies and similar technologies to:

  • Remember your shopping cart.

  • Save your preferences.

  • Improve website performance.

  • Analyze website traffic.

  • Personalize your browsing experience.

  • Deliver relevant advertising where permitted.

Most browsers allow you to disable or manage cookies through their settings. Some features of our website may not function properly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary with:

  • Shopify and Shopify Payments.

  • Payment processors.

  • Shipping carriers and fulfillment providers.

  • Website hosting providers.

  • Analytics providers.

  • Customer service platforms.

  • Professional advisors and legal representatives.

  • Government authorities when required by law.

  • A successor organization in the event of a merger, acquisition, or sale of business assets.

All third-party service providers are expected to maintain appropriate safeguards for your information.

6. Shopify Services

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products.

Information you submit through our website may be processed by Shopify and its affiliated service providers to facilitate payments, order processing, fraud prevention, website functionality, and other services.

For additional information about Shopify's privacy practices, please review Shopify's Privacy Policy available on Shopify's official website.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Our website uses Secure Socket Layer (SSL) encryption to help safeguard sensitive information during transmission.

Although we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions.

  • Provide customer support.

  • Maintain business records.

  • Meet legal and tax obligations.

  • Resolve disputes.

  • Enforce our agreements.

When information is no longer required, it is securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of eligible personal data.

  • Receive a copy of your personal information.

  • Request data portability.

  • Object to certain processing activities.

  • Withdraw marketing consent at any time.

  • Opt out of certain targeted advertising where applicable.

To exercise any of these rights, please contact us using the information provided below.

10. Children's Privacy

Our website is not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. International Data Transfers

Your information may be processed or stored outside your country of residence by our service providers.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

12. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any revisions will be posted on this page with an updated effective date.

Continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Luca Italian Leather

Company Number: P16000003377

EIN: 81-1105246

Email: cs@lucaitalian.shop

Phone: +1 (727) 201-4054

Address: 100 2nd Ave NE, St. Petersburg, FL 33701, United States